GRich Mart ("we," "our," or "us") operates the GRich Mart mobile application ("App") that enables customers to browse and purchase groceries, vegetables, fruits, and other products online. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App or services.
By accessing, browsing, or using the GRich Mart App, you agree to the terms of this Privacy Policy. Please read it carefully before proceeding.
When you use the GRich Mart App, we may collect the following information:
Personal Information: Name, phone number, email address, billing/delivery address, and payment details when placing an order.
Usage Data: Information on how you interact with the App (e.g., pages viewed, features used).
Location Data: With your permission, we may collect approximate location data to provide delivery services.
We use the collected information for purposes including but not limited to:
Processing and fulfilling customer orders.
Delivering products to your selected address.
Communicating with you about your orders, offers, and services.
Improving our App, services, and customer support.
Sending promotional messages, offers, or updates (you may opt out at any time).
By using GRich Mart, you consent to receive order updates, promotional calls, SMS, WhatsApp messages, and notifications related to our services.
If you do not wish to receive promotional communication, you can opt out by sending “NO OFFERS” to our customer support number [Insert Number] or by updating notification preferences in the App (where applicable).
Orders can be placed through the App seven days a week.
Deliveries are typically made the next day or on the delivery date selected by you.
A minimum order value of Rs. 200 applies. Orders below Rs. 200 may attract additional delivery charges.
Prices are updated daily and charged as displayed in the App at the time of order placement.
Minor variations (up to 5%) in product weight may occur due to natural differences in fruits and vegetables.
If an item is unavailable or not of expected quality, it may be excluded from your order and adjusted in the final invoice.
We do not sell or rent your personal information. We may share information only in the following cases:
Service Providers: With third-party delivery/logistics or payment partners to complete your order.
Legal Requirements: If required by law, regulation, or legal process.
Business Transfers: In case of a merger, acquisition, or transfer of assets.
We take reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no electronic storage or transmission method is 100% secure, and we cannot guarantee absolute security.
You have the right to:
Access and update your personal information.
Opt out of marketing communications.
Request deletion of your account and associated data (subject to legal and transactional requirements).
We may update this Privacy Policy from time to time. Any changes will be posted within the App, and the updated date will be revised accordingly. Continued use of the App after updates indicates your acceptance of the revised Privacy Policy.
For any questions, concerns, or requests related to this Privacy Policy, please contact us at:
GRich Mart Pvt Ltd
Email: grichshop25@gmail.com